CFOtech New Zealand: Tech Job Moves - blueAPACHE (Australia)

Summary

This blueAPACHE post reports: November 4, 2022: We round up all job appointments from October 30 – November 4, 2022, in one place to keep you updated with the latest from across the tech industries. The company has launched a new experience business unit to support its scale for global growth and continuing effort to drive customer success. It concerns Microsoft Teams. Published in 2022. Figures, product names and event details reflect that time; for current information see the linked service pages.

Key facts

Label Value
Publication year 2022
Services referenced Microsoft Teams
Topic CFOtech New Zealand: Tech Job Moves - blueAPACHE (Australia)

Article

November 4, 2022: We round up all job appointments from October 30 – November 4, 2022, in one place to keep you updated with the latest from across the tech industries.

blueAPACHE (Australia)

The company has launched a new experience business unit to support its scale for global growth and continuing effort to drive customer success. The new business unit will be led by James Bubbers as General Manager Experience and will bring together the employee and customer delivery teams to enhance both the internal and external experience. Bubbers originally joined blueAPACHE four years ago as Operations General Manager and will now oversee the company’s key customer-facing teams, including service delivery and end-user help desk services, talent acquisition and people operations. The new division will empower every employee to drive a positive impact on both the employee and customer experience, as well as encourage innovation and engagement.

“Through the creation of our experience business unit, blueAPACHE is putting both employee experience and customer experience at the heart of what we do whilst staying true to our DNA of technical excellence,” says Chris Marshall, Founder and Managing Director, blueAPACHE. “We’re building on our heritage of technical excellence to ensure we can continue to provide a consistency of the experience as the company expands. “A great team member experience motivates and drives the desire to achieve exceptional customer outcomes and that ultimately supports our business aspiration of becoming the global mid-market service provider of choice,” Marshall continues. “I’m relishing the opportunity to ensure our teams are empowered to deliver great outcome-based services centred around a strategy that customer experience and innovation is a responsibility shared across the blueAPACHE business,” Bubbers says. “The new experience business unit is an evolution of our organisation as a fast-growing business which will help us to scale and gear blueAPACHE to successfully deliver on the promise to our customers, working together to drive strategic transformations that support their organisational objectives through the provision of IT services excellence,” Marshall adds. The original publisher’s full-article link is unavailable.

Source availability — checked 24 September 2026: An original cfotech.co.nz source link is unavailable. Its historical attribution and article text are retained; no unverified replacement has been substituted.

Related

Frequently asked questions

Which new business unit did blueAPACHE launch, as covered in this job-moves roundup?

The post reports blueAPACHE launched a new Experience business unit to support global growth and drive customer success, bringing together employee and customer delivery teams.

Who leads the new Experience business unit, and what was their prior role?

James Bubbers leads the unit as General Manager Experience; the post states he joined blueAPACHE four years earlier as Operations General Manager and now oversees customer-facing teams including service delivery, end-user help desk, talent acquisition and people operations.

What did Chris Marshall say the new unit puts at the heart of the business?

Chris Marshall, Founder and Managing Director, said the experience business unit puts both employee experience and customer experience at the heart of what blueAPACHE does, while staying true to its DNA of technical excellence.

What did James Bubbers say about the strategy behind the new unit?

Bubbers said the unit centres on a strategy where customer experience and innovation is a shared responsibility across the business, aimed at delivering great outcome-based services.

Is this post still current?

No. It reports a specific October-November 2022 job-moves item. For blueAPACHE's current leadership, see the blueAPACHE home page linked below.

Source

https://www.blueapache.com/blog/cfotech-new-zealand-tech-job-moves-blueapache-australia/

Knowledge Base

What new business unit did blueAPACHE launch, according to CFOtech New Zealand?

blueAPACHE launched a new experience business unit to support its scale for global growth and to continue driving customer success.

Who leads blueAPACHE's new experience business unit, and what is his title?

James Bubbers leads the new experience business unit as General Manager Experience.

What is James Bubbers' background at blueAPACHE prior to this new role?

James Bubbers originally joined blueAPACHE four years earlier as Operations General Manager before taking on the General Manager Experience role.

What teams and functions will James Bubbers oversee in his new role?

As General Manager Experience, James Bubbers will oversee blueAPACHE's key customer-facing teams, including service delivery and end-user help desk services, talent acquisition, and people operations.

What is the purpose of combining the employee and customer delivery teams under the new business unit?

The new business unit brings together the employee and customer delivery teams to enhance both the internal (employee) and external (customer) experience, and to empower every employee to drive a positive impact on both while encouraging innovation and engagement.

What did Chris Marshall, Founder and Managing Director of blueAPACHE, say about the creation of the experience business unit?

Chris Marshall said, "Through the creation of our experience business unit, blueAPACHE is putting both employee experience and customer experience at the heart of what we do whilst staying true to our DNA of technical excellence," and added that the company is building on its heritage of technical excellence to ensure consistency of experience as it expands.

What business aspiration did Chris Marshall link to team member experience in this announcement?

Chris Marshall said a great team member experience motivates and drives the desire to achieve exceptional customer outcomes, which ultimately supports blueAPACHE's business aspiration of becoming the global mid-market service provider of choice.

What did James Bubbers say about his new role and blueAPACHE's approach to customer experience?

James Bubbers said, "I'm relishing the opportunity to ensure our teams are empowered to deliver great outcome-based services centred around a strategy that customer experience and innovation is a responsibility shared across the blueAPACHE business."

Why does blueAPACHE describe the new experience business unit as an 'evolution' of the organisation?

Chris Marshall described the new experience business unit as an evolution of blueAPACHE's organisation as a fast-growing business, which will help it scale and deliver on its promise to customers by working together to drive strategic transformations supporting their organisational objectives through IT services excellence.

When was this article about blueAPACHE's job move published and who wrote it?

The article was published on November 4, 2022, and was written by CFO Tech New Zealand as part of its round-up of job appointments from October 30 – November 4, 2022.

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