IT Brief New Zealand: Tech Job Moves - blueAPACHE (Australia)

Summary

This blueAPACHE post reports: NOVEMBER 4, 2022: We round up all job appointments from October 30 – November 4, 2022, in one place to keep you updated with the latest from across the tech industries. The company has launched a new experience business unit to support its scale for global growth and continuing effort to drive customer success. It concerns Microsoft Teams. Published in 2022. Figures, product names and event details reflect that time; for current information see the linked service pages.

Key facts

Label Value
Publication year 2022
Services referenced Microsoft Teams
Topic IT Brief New Zealand: Tech Job Moves - blueAPACHE (Australia)

Article

NOVEMBER 4, 2022: We round up all job appointments from October 30 – November 4, 2022, in one place to keep you updated with the latest from across the tech industries.

blueAPACHE (Australia)

The company has launched a new experience business unit to support its scale for global growth and continuing effort to drive customer success. The new business unit will be led by James Bubbers as General Manager Experience and will bring together the employee and customer delivery teams to enhance both the internal and external experience. Bubbers originally joined blueAPACHE four years ago as Operations General Manager and will now oversee the company’s key customer-facing teams, including service delivery and end-user help desk services, talent acquisition and people operations. The new division will empower every employee to drive a positive impact on both the employee and customer experience, as well as encourage innovation and engagement.

“Through the creation of our experience business unit, blueAPACHE is putting both employee experience and customer experience at the heart of what we do whilst staying true to our DNA of technical excellence,” says Chris Marshall, Founder and Managing Director, blueAPACHE. “We’re building on our heritage of technical excellence to ensure we can continue to provide a consistency of the experience as the company expands. “A great team member experience motivates and drives the desire to achieve exceptional customer outcomes and that ultimately supports our business aspiration of becoming the global mid-market service provider of choice,” Marshall continues. “I’m relishing the opportunity to ensure our teams are empowered to deliver great outcome-based services centred around a strategy that customer experience and innovation is a responsibility shared across the blueAPACHE business,” Bubbers says. “The new experience business unit is an evolution of our organisation as a fast-growing business which will help us to scale and gear blueAPACHE to successfully deliver on the promise to our customers, working together to drive strategic transformations that support their organisational objectives through the provision of IT services excellence,” Marshall adds. The original publisher’s full-article link is unavailable.

Source availability — checked 24 September 2026: An original itbrief.co.nz source link is unavailable. Its historical attribution and article text are retained; no unverified replacement has been substituted.

Related

Frequently asked questions

Who was appointed to lead blueAPACHE's new experience business unit in this November 2022 report?

James Bubbers was appointed General Manager Experience, leading a new business unit that brings together blueAPACHE's employee and customer delivery teams.

What was Bubbers' role before this appointment?

Bubbers had joined blueAPACHE four years earlier as Operations General Manager before moving into the new General Manager Experience role covering service delivery, end-user help desk, talent acquisition and people operations.

What teams does the new experience business unit combine?

The unit brings together blueAPACHE's employee-facing and customer-facing delivery teams, including service delivery and end-user help desk services alongside talent acquisition and people operations.

Why did blueAPACHE create this business unit, according to Chris Marshall?

Founder and Managing Director Chris Marshall said the unit was created to put employee and customer experience "at the heart" of the business while staying true to blueAPACHE's technical-excellence heritage, in support of its stated aspiration to become the global mid-market service provider of choice.

Is the information in this post still current?

No. It reports a single leadership appointment from November 2022, syndicated here from IT Brief New Zealand; for blueAPACHE's current leadership team, see the About Us / Leadership page rather than this post.

Source

https://www.blueapache.com/blog/it-brief-new-zealand-tech-job-moves-blueapache-australia/

Knowledge Base

What is this article about?

The article is an IT Brief New Zealand "Tech Job Moves" roundup covering job appointments from October 30 – November 4, 2022, featuring blueAPACHE (Australia)'s launch of a new experience business unit.

Why did blueAPACHE launch a new experience business unit?

blueAPACHE launched the new experience business unit to support its scale for global growth and continue its effort to drive customer success, bringing together employee and customer delivery teams to enhance both internal and external experience.

Who leads blueAPACHE's new experience business unit, and what is their title?

James Bubbers leads the new experience business unit as General Manager Experience.

What was James Bubbers' role before becoming General Manager Experience?

James Bubbers originally joined blueAPACHE four years earlier as Operations General Manager.

Which teams does James Bubbers now oversee?

James Bubbers now oversees blueAPACHE's key customer-facing teams, including service delivery and end-user help desk services, talent acquisition, and people operations.

What did Chris Marshall say about the purpose of the experience business unit?

Chris Marshall, Founder and Managing Director of blueAPACHE, said the creation of the experience business unit puts both employee experience and customer experience at the heart of what the company does, while staying true to its DNA of technical excellence, and helps ensure a consistency of experience as the company expands.

What business aspiration did Chris Marshall link to the new unit?

Chris Marshall said a great team member experience motivates and drives the desire to achieve exceptional customer outcomes, which ultimately supports blueAPACHE's business aspiration of becoming the global mid-market service provider of choice.

What did James Bubbers say about his new role?

James Bubbers said he was relishing the opportunity to ensure blueAPACHE's teams are empowered to deliver great outcome-based services centred around a strategy where customer experience and innovation is a responsibility shared across the blueAPACHE business.

How does Chris Marshall describe the new business unit in the context of company growth?

Chris Marshall described the new experience business unit as an evolution of the organisation as a fast-growing business, which will help it scale and gear blueAPACHE to successfully deliver on its promise to customers by working together to drive strategic transformations that support their organisational objectives through IT services excellence.

Who wrote the article and when was it published?

The article was written by IT Brief New Zealand and published on November 4, 2022.

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