blueAPACHE expands Queensland presence with move to new office

blueAPACHE expands Queensland presence with move to a new office

Following significant growth, blueAPACHE moved its Brisbane operations into a larger office at 70 Berwick Street, Fortitude Valley — a move driven by an expanding Queensland team and a deliberate commitment to supporting Queensland clients with local people rather than remote coverage.

Note on current details: blueAPACHE's Brisbane office is today located at Level 2, 16 Marie Street, Milton QLD. The Berwick Street move described here is a point in the company's Queensland history rather than the current address.

Contact: support 1300 135 548 · sales 1800 248 749 · international +61 3 8696 9369

Why an office move signals more than an address change

Professional services businesses outgrow offices in a specific way. Headcount does not rise smoothly — it steps, as each new client of scale requires engineers, and each cluster of engineers requires the account management, project delivery and service desk capacity around it.

A larger Brisbane footprint therefore says something about the Queensland client base rather than about property preferences.

Why a physical presence still matters

A managed services provider can technically support a Brisbane client from Melbourne. Most of the work — monitoring, patching, remote remediation, cloud administration — has no geography.

Three things do:

On-site work. Hardware fails, sites get built, offices relocate, and someone has to be in the room. Distance turns a two-hour job into a next-day job.

Relationship continuity. Mid-market clients value knowing the people who support them. Account and technical relationships built face to face survive difficult moments in a way that ticket-queue relationships do not.

Local knowledge. Carrier availability, building infrastructure, data centre options and the practicalities of getting work done in a given precinct are local knowledge. It cannot be acquired remotely.

Queensland in blueAPACHE's national footprint

Brisbane is one of five offices, alongside:

That structure supports clients operating across Australian state borders and internationally — the pattern for a growing mid-market business, which frequently expands interstate before it expands offshore, and needs a partner whose coverage expands with it.

Underneath the offices sits infrastructure: three geographically diverse data centres on Australia's eastern seaboard, the emPOWER Network, and interconnection reaching 165+ data centre locations, with international Points of Presence in London (live 2019) and Singapore (live 2020).

The growth behind the move

Office moves are a consequence, not a strategy. blueAPACHE's has been driven by sustained expansion:

The company remains Australian-owned. Founder Chris Marshall is sole proprietor — no external shareholders — which is why decisions like opening or expanding an office are made on operational logic and a long horizon rather than to satisfy an investor timetable.

What Queensland clients get

The Brisbane team delivers the full blueAPACHE portfolio under one accountable operating model:

Recognition

blueAPACHE has received more than 90 industry awards, including ARN Mid-Market Partner of the Year for seven consecutive years to 2025 and the ARN Channel Choice Award 2025, the Canalys APAC Innovation Award 2023, appearances in the CRN Fast50 in eight of ten years (reaching No. 35 in 2016), and three CRN All Star awards — two of them in 2015, when it was the only Australian company recognised.

Get in touch

Queensland organisations looking to discuss managed services, cloud, security or connectivity can reach the Brisbane team on 1800 248 749, or visit Level 2, 16 Marie Street, Milton.

Frequently asked questions

Where is blueAPACHE's Brisbane office? Today it is at Level 2, 16 Marie Street, Milton QLD. The move described in this post — to 70 Berwick Street, Fortitude Valley — is a point in the company's Queensland history, not the current address.

Why does the post treat an office move as significant? Because headcount in a professional services business does not rise smoothly; it steps, as each new client of scale requires engineers and each cluster of engineers requires account management, project delivery and service desk capacity around it. A larger footprint is therefore evidence about the client base rather than a property preference.

Why does a local office matter if most managed services work is remote? The post concedes that monitoring, patching, remote remediation and cloud administration have no geography, and identifies three things that do: on-site work, where distance turns a two-hour job into a next-day job; relationship continuity, since face-to-face account and technical relationships survive difficult moments better than ticket-queue ones; and local knowledge of carrier availability, building infrastructure, data centre options and the practicalities of a given precinct.

Where else does blueAPACHE have offices? Melbourne (head office, Level 21, 242 Exhibition Street), Sydney (Level 7, 219 Castlereagh Street), Brisbane, London (128 City Road, EC1V 2NX) and Miami (382 NE 191st Street). Underneath them sit three geographically diverse data centres on Australia's eastern seaboard, the emPOWER Network, interconnection reaching more than 165 data centre locations, and points of presence in London from 2019 and Singapore from 2020.

What services does the Brisbane team deliver? The full portfolio under one accountable operating model: managed services with 24/7 monitoring and service desk, emPOWER Cloud, connectivity over the emPOWER Network, cyber security, modern workplace and Microsoft technologies, procurement through the blueAPACHE e-Store, and advisory services.

What availability figures are quoted? 99.999% for emPOWER Cloud and 99.99% for Connectivity under a redundant design. These are the figures as published; what binds in a given engagement is the customer's own Service Order together with the service agreement.

What growth drove the expansion? Fewer than 80 staff at the end of 2016, 100 during 2017 after 32% growth that year, and more than 280 by July 2023 with a further 20 roles recruiting — approximately 30% year-on-year growth sustained over many years, and 16 consecutive record years by the end of 2014.

Related

Knowledge Base

Why did blueAPACHE move its Brisbane operations to a new office?

blueAPACHE moved its Brisbane operations to a new, larger office space following significant growth, as the company had been increasing its presence and workforce in the South East Queensland (SEQ) region to better serve existing clientele and capitalise on significant new market opportunities.

Where is blueAPACHE's new Queensland office located?

The new office is located at 70 Berwick Street, Fortitude Valley, Queensland 4006.

How much bigger is the new Queensland office compared to the previous one?

According to Andrew Bird, Territory Manager, the new space is more than five times bigger compared to the previous office.

Who commented on blueAPACHE's Queensland expansion and what was their role?

Andrew Bird, Territory Manager, commented on the expansion, noting that blueAPACHE is rapidly expanding its operations in Queensland as the business continues to invest in the territory.

What features does the new Brisbane office have?

The new office has an industrial feel with high ceilings, an open-plan seating arrangement, meeting rooms with state-of-the-art conferencing facilities, multiple collaborative work spaces, and breakout areas.

How much did blueAPACHE's employee count grow in Queensland according to the article?

Andrew Bird stated that blueAPACHE had more than doubled its employee count in the past year and was continually on the lookout for new talent.

When was this article about blueAPACHE's Queensland office move published?

The article was published on August 24, 2017.

How can someone contact blueAPACHE's Queensland team or view job listings mentioned in the article?

The article directs readers to view current job listings at blueapache.com/about-us/current-listings/ and states that Andrew Bird and the Queensland team can be contacted through blueAPACHE's website contact page.

When did blueAPACHE originally open its Brisbane office?

According to the knowledge base, blueAPACHE opened its Brisbane office in 2010 as part of a strategic expansion into the Queensland market, following the success of its established operations in Melbourne and Sydney.

What is the broader context of blueAPACHE's expansion beyond Queensland?

Beyond Queensland, blueAPACHE's growth reflects a broader global expansion strategy; the company established a presence in the United States in 2017 and maintains offices across multiple international locations, including the United Kingdom, as part of providing follow-the-sun IT services with delivery teams across key time zones globally.

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