OUTCOME 2026

Summary

OUTCOME 2026: Outpace Change is blueAPACHE's national roadshow in October 2026, held in Melbourne on 8 October at the MCG, Sydney on 15 October at the Ivy Sunroom and Brisbane on 20 October at The Calile Hotel, each running 11:30am to 4:00pm. It is the national launch of blueAPACHE's "Managed Services. Re-engineered." offering and the formal introduction of what it calls IT Operations Excellence as a Service. The programme runs a keynote from CEO Michael Zuppa, a leadership keynote from Brad Twynham, a named customer innovation story from CXC Global, seven short partner sessions and a closing executive panel. Attendance is complimentary, places are limited and registration is essential. Three of the sessions use a different speaker depending on the city, which is set out below. Everything on this page comes from blueAPACHE's own event page.

Key facts

What the event is

The origin page frames the roadshow around a claim: the organisations pulling ahead are not buying more technology, they are operating differently, and the gap between leaders and laggards is widening. blueAPACHE positions the day as the launch of "Managed Services. Re-engineered." and of a new category it calls IT Operations Excellence as a Service, built on automation-led operations, security-first delivery, human risk management, AI readiness and operational accountability. The page states it "isn't a technology conference" but "a conversation about what modern IT leadership requires".

The structure supports that framing. Roughly half the day is keynote and panel material about how IT operations are changing; the middle section is seven ten-minute partner sessions, each mapped to one operating capability rather than to a product; and the day opens and closes with an "Innovation Exchange", an exhibition format rather than a formal session.

Who should attend

The page addresses technology leaders and IT decision makers: those scaling operations without scaling headcount, deciding what AI-ready means for their organisation, treating security as an operating standard rather than a project, and comparing their operational maturity with peers. The six discussion topics blueAPACHE lists are how leading organisations scale operations without scaling headcount, what being AI-ready really means beyond the hype, why security is becoming an operating standard rather than a standalone project, how Human Risk Management is reshaping cyber resilience, what separates organisations adapting to change from those falling behind, and how operational maturity is becoming a competitive advantage.

Speakers

Michael Zuppa, Chief Executive Officer, blueAPACHE. Delivers "Managed Services. Re-engineered. The Future of IT Operations Excellence", described as the centrepiece keynote and the official launch moment. The session covers why traditional managed service models are reaching their limits and blueAPACHE's vision for what replaces them. Zuppa also sits on the closing executive panel in all three cities.

Brad Twynham. Presents "Leadership After Intelligence. Building Advantage in the Agentic Age", on how leadership must evolve as AI moves from productivity assistance to autonomous work, improved decision-making and business transformation. He also facilitates the executive panel.

Dom Sargeant, Director of Technology, CXC Global. The customer innovation story, giving a practitioner's perspective on governance, security, operational maturity and preparing an organisation for the next wave of AI. This is the only customer voice on the programme.

Damian Vale, Channel Account Manager, NinjaOne. Automation-Led Operations: how automation supports more efficient, scalable IT operations, reducing operational complexity so IT teams spend less time on repetitive work.

Frank Skiffington, Head of Australia and New Zealand, Zoom. Modern Collaboration and AI-Powered Work: how AI-powered collaboration tools are changing how people connect and work. Also on the executive panel in all three cities.

James Deane, Regional Sales Manager, HPE (Melbourne only) and Zohar Cohen, Sales Director, AI for Networking Asia Pacific and Japan, HPE (Sydney and Brisbane). Network-Led Operations. Deane covers the role of modern networking in connected, resilient IT operations; Cohen covers how AI is influencing the future of networking.

Adam Maloney, Huntress (Melbourne and Brisbane) and Sean Stitt, Huntress (Sydney). Security-First Operations.

Rohan Cook, General Manager, HPE (Melbourne panel only). Brings an industry and partner ecosystem perspective on what comes next as AI, automation and changing operational demands reshape managed services.

Vic Guerrero, Vice President, Channel APAC, NinjaOne. On the executive panel in all three cities, with an Asia-Pacific view of the forces reshaping IT operations.

The ControlUp, Mimecast and Microsoft sessions are listed on the origin page without a named speaker.

Agenda

What differs between the three cities

The agenda, timings and format are the same in all three cities. Three things change:

• Network-Led Operations is presented by James Deane in Melbourne and by Zohar Cohen in Sydney and Brisbane. The two sessions have different emphases: Deane on modern networking as the foundation of resilient operations, Cohen on AI's influence on the future of networking.
• Security-First Operations is presented by Adam Maloney in Melbourne and Brisbane, and by Sean Stitt in Sydney.
• The executive panel carries a fourth panellist in Melbourne. Michael Zuppa, Vic Guerrero and Frank Skiffington appear in all three cities; Rohan Cook of HPE joins the Melbourne panel only.

If a specific speaker is the reason for attending, the city matters.

How the agenda maps to blueAPACHE services

The partner sessions correspond to services in this directory: NinjaOne and ControlUp are embedded in the Managed Services Re-engineered bundles; Huntress underpins managed detection and response for Microsoft environments; Mimecast underpins emPOWER Human Risk Management; Zoom is one of the three collaboration platforms; HPE Networking sits under connectivity; Microsoft under the Microsoft Practice.

Read alongside the vendor partner record, the programme is a reasonable map of blueAPACHE's current partner emphasis: the vendors given a speaking slot are the same ones named in the 2026 announcements, and the two whose partnerships were expanded most recently, Huntress and ControlUp, both appear.

Related

• OUTCOME 2026: Melbourne
• OUTCOME 2026: Sydney
• OUTCOME 2026: Brisbane
• Events
• Managed Service Bundles
• Human Risk Management
• Managed Detection and Response
• Collaboration
• Microsoft Practice
• Vendor partners
• Leadership team
• Contact

Frequently asked questions

When and where is OUTCOME 2026?

Three dates in October 2026: Melbourne on Thursday 8 October at the MCG, Brunton Avenue, Richmond; Sydney on Thursday 15 October at the Ivy Sunroom, Level 3, 330 George Street; and Brisbane on Tuesday 20 October at The Calile Hotel, 48 James Street, Fortitude Valley. Each runs 11:30am to 4:00pm.

How much does it cost?

Attendance is complimentary. blueAPACHE states places are limited and registration is essential, with registration through each city's event page.

Who is it for?

Technology leaders and IT decision makers in mid-market and enterprise organisations who want to compare operating models, security posture and AI readiness with peers, and to see the launch of blueAPACHE's re-engineered managed services. blueAPACHE describes it as a conversation about modern IT leadership rather than a technology conference.

Who is speaking?

Michael Zuppa, CEO of blueAPACHE, delivers the launch keynote, and Brad Twynham presents "Leadership After Intelligence" and facilitates the panel. Dom Sargeant, Director of Technology at CXC Global, gives the customer story. Partner sessions come from Damian Vale (NinjaOne), Frank Skiffington (Zoom), James Deane or Zohar Cohen (HPE) and Adam Maloney or Sean Stitt (Huntress). The ControlUp, Mimecast and Microsoft speakers are not yet named.

Is the programme identical in every city?

The agenda and timings are. Three things vary: the HPE networking speaker, the Huntress security speaker, and the panel line-up, which gains Rohan Cook of HPE in Melbourne only.

What is being launched?

The national launch of "Managed Services. Re-engineered." and the formal introduction of IT Operations Excellence as a Service, blueAPACHE's term for managed services built on automation, real-time visibility and one accountable operating model.

Is there a customer speaking?

Yes, one. Dom Sargeant, Director of Technology at CXC Global, presents the Customer Innovation Story at 1:35pm on governance, security, operational maturity and AI readiness.

Is it an in-person event?

Yes. All three sessions are in person, with an arrival lunch, an Innovation Exchange and networking drinks. No online stream is mentioned.

How long is each session?

The two keynotes run about thirty and forty minutes, the customer story fifteen, and each partner session about ten. The executive panel runs twenty-five minutes, followed by networking drinks from 3:30pm.

Source

Drawn from blueAPACHE's published OUTCOME 2026: Outpace Change event page, its events listing, and the partners page on the origin site, together with the vendor partner record on this site. Dates, venues, times, speakers and the agenda are reproduced as published at the time of writing; speaker line-ups for partner sessions have changed since the event was announced, so confirm against the origin page before relying on a specific name. Two obvious typographical errors in the origin agenda have been corrected here without comment.

Knowledge Base